Privacy Policy

Thank you for choosing to be part of our community at FounderWell, a brand and d/b/a of Access Altitude LLC, Colorado limited liability company (the “Company”, “FounderWell”, “we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. We have prepared this Privacy and Cookie Policy (the “Policy”) to describe how we collect, process, use, share and secure the personal information you provide on our website located at www.FounderWell.com, through email, text and other electronic communications with us, and in connection with the services we provide (collectively, the “Platform”). This Policy also describes your choices regarding use, access, and correction of your personal information. For purposes of this Policy, personal information shall mean any information relating to an identified or identifiable natural person.

This Policy applies only to information we collect, process and use through the Platform. This Policy does not apply to information that we collect through other channels, such as information that we collect offline or through any website or application operated by a third party, even if such website or application links to or from the Platform.

Please read this Policy carefully as it will help you make informed decisions about sharing your personal information with us. If you do not agree with our policies and practices, you should not use our Platform. By accessing or using any part of our Platform, you agree to this Policy. This Policy may change from time to time. Your continued use of the Platform after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates. If you have any questions, concerns or complaints about this Policy, our data collection or processing practices, or if you want to report any security violations to us, please contact us at legal@founderwell.com.

Information We Collect: We collect information about you to provide our services. In order for us to best provide our services to you (and to help make it feasible for us to do so), it is essential that we are able to collect and use the information as described in this Policy. This means that the data collection is largely necessary for fulfilling the relationship we have with you, and where that is not the case, we have a legitimate interest in collecting the information described below.

Information You Provide to Us: We collect personal information that you provide to us, including when you sign up for an account (an “Account”), such as your name, username, alias/avatar-name,email, passwords and security data. We may also collect additional information that you choose to provide depending on how you interact with the Platform, including phone number, address, personal or professional details, profile information, financial information, company reviews, personal and/or professional goals, personal statements, personal and/or professional history, employee profile information, references, comments, opinions, messages, social media login data or other materials in any form. In addition, we may collect information through questionnaires, emails, text messages, other electronic messages, teleconferences, videoconferences, and other means of communication. If you post a photo or video to your Account, we collect that as well. Because we change our offerings and features from time to time, the options you have to provide us with personal information also may change.

In certain circumstances, such as when you complete a form related to a particular service offering, we may ask you to provide additional information. We also collect and store certain information associated with actions you take. For example, when you may seek strategic guidance, or advice on company matters, we store the individual, organizational details of the challenges/opportunities you share with us and recommendations we make. Our coaches and other service providers may create notes based on information you provide, and we collect that as well. We may also store information about the guidance and content that you are interested in and subscribe to, the time and duration of your activity on our Platform, and other information about your behavior on our Platform.

If you sign up for any paid services, we may collect payment information directly from you. If you enter credit card information on the Platform in connection with a purchase, that information is sent directly from your browser to the third-party service provider we use to manage credit card processing and we do not store it on our servers. For example, we may use the payment services of Stripe (https://stripe.com/ ) or HubSpot (https://hubspot.com). For more information on how payments are handled, or to understand the data security and privacy afforded such information, please refer to https://stripe.com/privacy or https://legal.hubspot.com/privacy-policy respectively.

Information from Third-Party Companies: We may receive information about you from other sources, some of which may not be publicly available. Examples of these sources include credit reporting agencies, social media sites, our affiliates, analytics providers, data brokers, and identity verification and compliance service providers. The Platform may allow users to share information with us via third-party services, applications, and social networking sites, such as HubSpot, Circle, Qwoach, Zoom, Zapier, Airtable, VideoAsk, Typeform, Google, LinkedIn, Facebook, Facebook Messenger, Instagram, Pinterest, or Twitter (each an “SNS”). In some cases, you can sign into the Platform using your SNS account information. By sharing your SNS profile, you are allowing us to access some of your SNS information as allowed by you (such as profile information and profile photo). We may receive that information from your SNS profile, and that information may be imported to the Platform.

Our Platform also allow you to share information via such SNS profiles, such as referral links. Any information that we collect from your SNS account may depend on the privacy settings you have set with the Social Networking Site, so please consult the SNS’s privacy and data practices. You have the ability to disconnect your SNS account from your FounderWell Account by adapting the privacy settings in your SNS account.

If you come to the Platform through a SNS, from other websites or with devices that enable third parties to collect information from or about you, such third parties receive information about you subject to their privacy policies. When you submit personal information to a third party and are informed at the time of collection that your information may be shared with us, we may collect that information for lawful marketing purposes.

Information We Collect Automatically: When you use the Platform, your electronic device automatically provides certain information to us. The type of information we collect by automated means generally includes technical information about your electronic device, such as your IP address or other device identifier, the type of device you use, and operating system version. The information we collect also may include usage information and statistics about your interaction with the Platform. That information may include the URLs of our web pages that you visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, location data (if you have enabled access to your location on your mobile device), and other information about how you used the Platform. More details on this information are below.

Cookies And Tracking Technologies: Technologies such as: cookies, web beacons, locally shared objects (sometimes called “flash cookies”), mobile identifiers and similar technologies (“Cookies”) are used by FounderWell and our partners (such as advertising, marketing and analytics providers) (“Ad Partners”). We use Cookies to remember users’ settings as well as for authentication and analytics. These technologies may be used in analyzing trends, administering the Platform, tracking users’ movements around the Platform and to gather demographic information about our user base as a whole. Our Ad Partners may also use such technologies to deliver advertisements to you. You can control the use of Cookies at the individual browser level, but if you choose to disable Cookies, it may limit your use of certain features or functions on our website or service. For more information on Cookies, how we use them, the third parties we work with who use them, and how you can control them, please see the section of this policy entitled CookiePolicy and Ad Choices.

Log File Information: Log file information is automatically reported by your browser or mobile application each time you access a website on our Platform. For example, when you access a FounderWell website, our servers automatically record certain information that your web browser sends when you visit any website. These server logs include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, and pages viewed.

Device Information: We collect information about the device you use to access the Platform, including type of device, operating system, settings, and unique device identifiers, and IP address. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or Android phone. We collect the device type and any other information you choose to provide, such as username, geolocation, or email address. We also use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software records information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.

You are able to opt out of other third-party advertiser and ad network placement of Cookies or targeted advertising generally by visiting the following links: TRUSTe’s opt-out tool; NetworkAdvertising Initiative; DigitalAdvertising Alliance; EuropeanInteractive Digital Advertising Alliance (for users in the EU);or The Digital Advertising Alliance of Canada (for users in Canada). You will continue to receive generic ads by companies not listed with these opt-out tools.

You can opt out of tracking by Google Analytics and GoogleAnalytics Demographics and Interest Reporting services by visiting Google Ads Settings orby downloading the GoogleAnalytics Opt-Out Browser Add-on.

Please note: If ads or other features on the Platform are provided by third parties, those parties set and use their own Cookies that are subject to those third parties’ privacy notices and policies. FounderWell does not have access to, or control over, these Cookies. Also, if you respond to ads posted by third parties or submit information to third parties via the Platform, such third parties receive information about you subject to their privacy policies.

Do Not Track Signals: We do not currently respond to ‘do not track’ signals and similar settings or mechanisms. When you use the Platform, we try to provide a customized experience.

Other Important Privacy Information

Your Privacy Rights and Your Data: FounderWell operates globally and is therefore subject to a variety of data privacy laws that confer a range of privacy rights upon our users. We have chosen to provide all of these privacy rights to our users regardless of their location.

If you wish to submit a data rights request to access, correct, delete, export, rectify, update, or ask questions about your personal data, you may do so by contacting us at legal@founderwell.com.

In addition, you can object to the processing of your personal information or ask us to restrict processing of your personal information by contacting us at legal@founderwell.com.

You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. Registered users can manage their account settings and email marketing preferences as described in the “Choices Regarding Your Personal Information” section below. If you are an unregistered user, or to opt-out of other forms of marketing (such as postal marketing or telemarketing), you may contact us at legal@founderwell.com.

Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

FounderWell does not discriminate against users’ that exercise any of these privacy rights. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We will respond to all requests within a reasonable timeframe. Notwithstanding the foregoing, we reserve the right to keep any information in our archives that we deem necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

California Residents

Generally: California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

Minors: If you are under 18 years of age, reside in California, and have a registered Account, you have the right to request removal of unwanted data that you publicly post on the Platform. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Platform, but please be aware that the data may not be completely or comprehensively removed from our systems.

Close Your Account

If you’d like to close your FounderWell account, you can do so within your Account Settings on the Platform. When you close your account, you will no longer have full access to community, chats, connections, guidance, events, sessions, reviews, and any content you have submitted may be pulled from the display on the Platform, but we reserve the right to keep any information in a closed account in our archives that we deem necessary to maintain the Platform and/or comply with our legal or regulatory obligations, resolve disputes and enforce our agreements. If, after you close your account, you wish to know which personal information we keep you can proceed in accordance with your rights set out above.

How Long We Keep Your Personal Information‍

We keep your personal information only so long as we need it to provide the Platform to you and fulfill the purposes described in this Policy. This is also the case for anyone that we share your personal information with and who carries out services on our behalf. Retention periods can vary significantly based on the type of information and how it is used. Our retention periods are based on criteria that include legally mandated retention periods, pending or potential litigation, our intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving. When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, resolve disputes and enforce our agreements, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

Security Safeguards

Security‍: We employ physical, electronic, and managerial measures to safeguard the information we collect online. However, no company can fully eliminate security risks, so we cannot make guarantees about any part of our services. You are responsible for keeping your username and password secret. Once you have registered with us, we will never ask you for your password. Please create a unique password for your FounderWell account and do not use it for any other web services or applications. Do not share your password with anyone else.‍

Privacy of Minors‍: To access or use the Platform you must be at least 18 years of age or, if older, the age of majority in your jurisdiction, otherwise you may not use the Platform. If you become aware that a child has provided us with personal information without parental consent, please contact us at legal@founderwell.com. If we become aware that a child has provided us with personal information without parental consent, we remove such information and terminate the child’s account.

Data Controlle‍r: The information about you that we collect, process and/or use through the Platform is hosted, controlled, and services are provided by the FounderWell entities described at the beginning of this privacy policy, including, where applicable, outside of the European Economic Area (EEA), including in the United States. The privacy protections and the rights of authorities to access your information in these countries may not be the same as in your home country.

Updates to Our Privacy Policy

We may revise this Policy from time to time by posting an updated version on the Platform. The revised Policy will be effective immediately for unregistered users and users registering accounts or otherwise acknowledging the Policy on or after the revision date. For other users who registered accounts before the revision date, it will also become effective immediately. However, they can object to the new Policy within thirty (30) days after the revision date. If we make a change that we believe materially reduces your rights or increases your responsibilities, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this website prior to the change becoming effective. We may provide notice of changes in other circumstances as well. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Platform is subject to the most current effective version of this Policy. If you object to the Policy after it becomes effective for you, you may no longer use the Platform.‍

Contact Us 

If you have any questions or suggestions regarding this Policy, please contact us at legal@founderwell.com.